Client Reps Need Checkup for Well being Plans’ Preventive Companies Protection


The reps employed an outdoor advisor, Amy Killelea, to take a look at six separate well being plans’ communications about preventive companies.

Killelea discovered that the readability and completeness of the communications diversified extensively. 5 of the six plans listed colonoscopies as a service accessible with out price sharing, however solely two listed one other required service, post-partum melancholy screening.

Info for suppliers was fragmented, and every plan had its personal guidelines for which billing codes suppliers needed to provide to have companies lined as preventive companies, in keeping with the examine.

The Plan Perspective

America’s Well being Insurance coverage Plans and its members have supported the ACA preventive companies protection provision.

“Each American deserves entry to inexpensive, high-quality protection and care, together with beneficial preventive companies,” AHIP mentioned in a response to the patron reps’ new examine. “Medical insurance suppliers work with clinicians and sufferers to encourage them to entry beneficial preventive companies, together with wanted steerage and coding updates. We’re reviewing the report, and we look ahead to partaking in additional element.”

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